How satisfied are you with this response? Solution Use the following steps to resolve the issue. Make sure that the power cord is disconnected from the rear of the product. This page requires Javascript. If pieces of paper remain in the product, more paper jams can occur. See your browser’s documentation for specific instructions.

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Do not remove jammed paper at this stage. How do I resolve this issue? Open the document you were trying to print, if it is not rpinter open. The Printing Preferences window opens. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

HP Deskjet D Printer series Troubleshooting | HP® Customer Support

Otherwise, a blinking Power light indicates that the product requires maintenance, or is in an error state. Remove, inspect, and then reseat the problem cartridge One or both of the cartridges might have a weak electrical connection to the carriage. Prinetr HP identify any hpdeskjef or missing drivers and software How does HP use product data collected with this service?

Please try again shortly. Follow these steps to clean the paper rollers inside the product. Reach inside through the front of the product, and then manually move the carriage.


Any warranty support needed would be completed by the reseller that sold the product. Contact HP Support to schedule a repair or replacement. With the product turned ondisconnect the power cord from the rear of the product. Press firmly until the cartridge clicks into place. While holding down the Power button, open and close the cover on the product four times.

Remove the cartridge and place it on a piece of paper with the nozzle plate facing up. An ‘Incompatible print cartridge’ message might display on the computer After you have installed cartridges, an ‘Incompatible print cartridge’ message displays on the computer. Replace the cartridge Follow these steps to replace the problem cartridge or hpdeskjwt.

Open the cover on the product, and then wait for the cartridges to move to the center. Clean the electrical contacts Gather the following items:.

The black or photo cartridge goes on the right. Any warranty support needed would be completed by the third party that sold printef product. The cartridge has partially lost the electrical interface with the carriage connections. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement.

HP Deskjet D and D Printer Series – Blinking Power Light | HP® Customer Support

The Power light blinks The Power light blinks. Remove and reseat the problem cartridge If the cartridges are not installed correctly, or if the tape remains on the cartridge, the product will not detect the cartridges. DeanMartin Created on April 26, Remove the new cartridge from its package, and then carefully use the pink pull-tab to remove the plastic tape.


Insert the paper into the tray, and then gently push the paper into the product until it stops. Follow these steps in the order presented to resolve the issue.

HP Deskjet D2400 Printer series Troubleshooting

Remove the rear access door. See your browser’s documentation for specific instructions. Select your operating system and versionChange Detected operating system: Open the cover on the product, and then wait for the carriage to move to the center of the product. Service or replace your HP product if you completed all preceding steps. Change the print mode setting Follow these steps to change the print mode setting and paper type selection.