This is because its built-in SimpleSave backup software, in our testing, didn’t automatically run when the drive was plugged in but instead each time the computer stayed idle for 5 minutes. If you do this you won’t be able to use it with the SimpleSave backup software anymore, but that won’t be a problem since it will work with Apple’s Time Machine, which is a much more comprehensive backup program. Warranty removed from product: While this works well, it would be better if the software would start by itself each time the drive is plugged in since it’s a portable drive and those tend to be moved around. The list of recommended drivers for your product has not changed since the last time you visited this page.

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Select your operating system and versionChange Detected operating system: Any warranty support needed would be completed by the third party that sold the product. All backups are saved within a folder called Backup Files on the portable drive.

Or, view all available drivers for your product below. Solution and Diagnostic Data Collection. Unable to determine warranty status.

HP 500GB,External (PD500A) Desktop HDD

It works with both USB 3. Operating System – Windows 7, Windows pd00a, Windows 8. See your browser’s documentation for specific instructions. And you do want to find a relatively long-term place for it on your desk, as the drive is designed to be plugged in all the time. We were unable to find pr500a drivers for your product.


Please use the product number and serial numbers of the new product to validate warranty status. Please verify your product is powered on and connected, then try again in a few minutes.

Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Warranty withdrawn refurbished product: Download list – Download multiple files at once View, edit and download your entire list of software and drivers here.

HP Portable Hard Drive review: HP Portable Hard Drive – CNET

Since the SimpleSave backup software resides on the only partition of the drive, you’ll lose it if you reformat the drive or accidentally delete it. Already have an HP account? We are unable to determine your warranty status for the product and serial number provided.

This product has been exchanged for a new or refurbished product. Select from the products you own. No software or drivers are available for this product with the selected operating system.

HP encountered an error while trying to scan your product. By default the SimpleSave software searches the entire hard drive ppd500a data of all types, but you can customize where to search and what file types to back up by clicking on My Options.

The serial number provided does not match the previously selected product. Modify your browser’s settings to allow Javascript to execute. Before that we first had to manually start the software by opening the drive and double-clicking on the HP SimpleSave icon.


HP Customer Support – Software and Driver Downloads

On the bottom, the drive has four little rubber feet to make it stay put on any surface. It’s not perfect, however, as the performance, though quite fast with USB 3. Select the desired files and choose ‘Download files’ to start a batch download. With the HP Portable Hard Drive, the idea is you plug it in, run the SimpleSave backup software, and leave it plugged in the whole time.

HP GB External Hard Drive ( Portable ) USB | eBay

This is because its built-in SimpleSave backup software, in our testing, didn’t automatically run when the drive was plugged in but instead each time the computer stayed idle for 5 minutes. Select an operating system and version to see available software for this product.

It matches the product: Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and h; experience as our customer. Best Storage Devices for See All. jp

Email list of drivers.