Nyima Yonten Replied on June 8, Look at the System Information file attached for details. Modify your browser’s settings to allow Javascript to execute. It matches the product: Am sorry none of the above you suggested have worked including compatibility mode installation.

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Nyima Yonten Replied on June 9, Sivaswami Replied on June 14, Is my Windows version bit or bit?

HP ScanJet G Photo Scanner – flatbed scanner – desktop – USB Overview – CNET

Fix printer problems http: Am sorry to say that all the steps you have now prescribed have elsewhere in Community given and I tried not once but more than 3 times doing the same.

This product was designated to be returned to HP. Choose ‘Refresh’ to update the list. Asia Pacific and Oceania. Unable to determine warranty status. Product sold by third party: Using Third Party Software, including hardware drivers can cause serious problems that may prevent sdanjet computer from booting properly. To assist you to better, please provided us the information g30010 This product has been exchanged for a new or refurbished product.

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By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Learn more about HP’s privacy policy. When you say that “including compatibility mode installation”, have you tried to reinstall Windows 7 driver compatibility mode? How satisfied are you with this reply?

HP Scanjet G Photo Scanner – Driver Downloads | HP® Customer Support

Open download list Sivaswami’s post on June 14, Check if it helps. The list of recommended drivers for your product has not changed since the last time you visited this page. Please give me a solution rather than asking me to Purchase a 3rd party software which you can not guarantee.

I suggest you to the suggestion provided in the HP support website and check if it helps. Thus, the warranty has been removed from this product.

In reply to Nyima Yonten’s post on June 14, HP is compiling your results. Don’t tell me to buy new scanner compatible with Windows 10 Up.

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Look at the System Information file attached for details.

HP Scanjet G3010 Photo Scanner

HP Download and Install Assistant. Sivaswami’s post on June 9, The list of all available drivers for your product is shown above.

Sivaswami Created on June 8, This product was sold by a reseller. Please enter a Product Number to complete the request. In reply to Nyima Yonten’s post on June 8, Already have an HP account? Remove selected files Download files.